A few things
worth knowing.

Coming to the App Store worldwide. iPhone 2.1 is the launch version. Join launch updates for confirmed availability. Android is coming soon.

All current tools are free worldwide. No subscription or payment is required at launch. Free launch details.

All current tools are free worldwide. No subscription or payment is required at launch. Actual regional availability still needs launch-day confirmation.

Manual journal records are stored on your phone and work offline. No app account or developer journal server is required. Optional Health connections, chosen file providers and email have separate requirements and practices.

No: iPhone 2.1 excludes the journal from iCloud and device backups. Use a separate encrypted recovery file you control. An exclusion does not remove older copies or guarantee every operating-system backup or transfer behaves identically. Read the recovery guide. iPhone direct LAN transfer uses the local network. The Android build makes no app network requests.

It is a separate encrypted copy of your journal and supported settings, protected by a recovery code. Keep a verified copy outside the phone and keep the code separately. A copy saved only on the same phone cannot protect against losing that phone. How encrypted recovery works.

We do not have a replacement code or an unlock secret. If every copy of the code is lost, those encrypted recovery files cannot be unlocked. If the original phone still has your journal, preserve it and seek help before resetting or removing anything. Never send a recovery code to support.

Legacy JSON backups and CSV/PDF reports are not encrypted by Platinum Track. They are different from an encrypted recovery file. Keep them in protected offline storage and review recipients before sharing them. PDF report export and PDF import are different operations. On Android, selectable-text PDF import requires Android 15 or later.

Save a complete encrypted recovery file outside the phone, keep its code separately, then restore and check your records and settings before erasing the original. Keep the old installation until verification. Apple Health is not a complete journal backup.

The iPhone app reviews recognized CSV, Excel .xlsx and selectable-text PDF records before import. Scanned PDFs and every possible export layout are not supported. Check dates, units and detected records first. Get import help. Importing your history.

No. Manual logging does not require Apple Health. Supported reads are optional, and sharing uses separate consent. Apple controls its own Health services; Health cannot recover a complete journal.

Android is coming soon. Join Android launch updates.

You can choose optional Health sharing, exports, backups or support email. Those copies and providers have their own practices. Deleting a local record does not erase every external copy. See your privacy choices.

Email info@platinumusainc.com with the app version, device model and steps. Prefer a redacted screenshot or fictional example. Do not send a full journal, Health export or recovery code. Support emails and attachments are deleted 90 days after the issue is resolved, except legally required retention.

Your launch-update address is stored in Shopify for Platinum Track launch updates only. Unsubscribe using the link in an update or contact support. Read website email privacy.

It records the information and schedule you enter. The countdown reflects that saved schedule; it is not a dose recommendation. How to log a dose.